Shipping & Delivery ME

Free shipping for all orders over £300

Free exchanges within 30 days (or returns for store credit)
Free returns within 14 days
We pay all duties and taxes
For more information click here

Express: 2-3 working days (orders placed before 12pm GMT) - £35
Standard: 3-5 working days (orders placed before 12pm GMT) - Free for orders over £300
Standard: 3-5 working days (orders placed before 12pm GMT) - £25

Carbon-neutral shipping with Shopify Planet
Carbon-neutral shipping on all orders
We fund innovations in...
Direct Air Capture
Bio Oil

Processing times

All orders placed before 12pm (weekdays) will be processed on the same day.

Do I have to pay import duty and VAT charges?

No - we cover all duties and taxes.

Do I have to pay for returns?

For current season items (pre-fall and fall), returns are free.

There is a small processing charge for Archive Sale items that are up to 50% off.

For Archive Sale items above 50% off, we deduct a shipping fee from your return.

For details of the returns and exchange process, please click here.

Delivered by DHL

Once your item haas shipped, You will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and estimated delivery date/time.

If the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery. Giving you maximum flexibility and greater control over your shipment.

Have a question?

Please complete the form below or chat to us instantly using the chat widget in the bottom right of your screen.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.