We take the hassle out of the shipping process by offering complimentary shipping on all orders.
United Kingdom:Delivered the next working day (orders placed before 12pm GMT)
All full priced orders are shipped with DHL for free. All sale orders under £400 will include a £10 express shipping fee.
United States: Delivered between 2 - 4 working days (orders placed before 12pm)
All full priced orders are shipped with DHL for free. All sale orders under £400 will include a £40 express shipping fee.
Europe: Delivered between 2 - 3 working days (orders placed before 12pm GMT)
All full priced orders are shipped with DHL for free. All sale orders under £400 will include a £40 express shipping fee.
Middle East: Usually delivered in 2 working days (orders placed before 12pm GMT)
All full priced orders are shipped with DHL for free. All sale orders under £400 will include a £40 express shipping fee.
Rest of World: Delivered between 2 - 5 working days (orders placed before 12pm GMT)
All full priced orders are shipped with DHL for free. All sale orders under £400 will include a £40 express shipping fee.
We pay all duties and taxes.
palmer//harding has a 30 day return policy: any unwanted items must be shipped to us within 30 days of receipt.
We clean up after ourselves.
Ecommerce deliveries have a carbon footprint. That's why we support verified projects that remove carbon from the air.
PARTICIPATING BRANDS AND CUSTOMERS HAVE HELPED FUND
74+million
Carbon-neutral orders
52+thousand
Tonnes of carbon removed
THAT'S LIKE...
6billion
Smartphones charged
217million
Kilometers driven by a gasoline-powered car
HOW IT WORKS
Every delivery’s carbon footprint is calculated based on weight, shipping method, and distance traveled. We neutralize these emissions by purchasing verified carbon removal credits from groundbreaking projects.
MAKING A DIFFERENCE
With your purchase, you’ll join a community of proactive merchants and customers dedicated to a sustainable future. Together, we've removed emissions for over 74 million deliveries and removed over 52 thousand tonnes of carbon.
FUTURE-PROOFING OUR PLANET
We work with a network of pioneering carbon removal companies that have been vetted by the commerce platform Shopify.
Carbon-neutral shipping on all orders
We fund innovations in...
Direct Air Capture
Bio Oil
Mineralization
Processing times
All orders placed before 12pm (weekdays) will be processed on the same day.
Do I have to pay import duty and VAT charges?
No - we cover all duties and taxes.
Do I have to pay for returns?
Returns are free for all full priced orders. For sale items, you are responsible for the return shipping.
For details of the returns and exchange process, please click here.
Delivered by DHL
Once your item haas shipped, You will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and estimated delivery date/time.
If the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery. Giving you maximum flexibility and greater control over your shipment.
Have a question?
Please complete the form below or chat to us instantly using the chat widget in the bottom right of your screen.
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Free shipping & returns
Express DHL delivery
Easy returns within 30 days
Secure payment
Visa, Mastercard, Paypal, Apple Pay, American Express, Klarna
