Shipping & Delivery


United Kingdom:
Express: next working day (orders placed before 12pm GMT) - Free

United States:
Express: 2-3 working days (orders placed before 12pm GMT) - $25
Standard: 3-5
 working days (orders placed before 12pm GMT) - Free for orders over $300
Standard: 3-5 working days (orders placed before 12pm GMT) - $15

Express: 2-3 working days (orders placed before 12pm GMT) - £15
Standard: 3-5 working days (orders placed before 12pm GMT) - Free for orders over £300

Standard: 3-5 working days (orders placed before 12pm GMT) - £10 

Rest of World:
Express: 2-5 working days (orders placed before 12pm GMT) - £35
Standard: 5-7 working days (orders placed before 12pm GMT) - Free for orders over £300
Standard: 5-7 working days (orders placed before 12pm GMT) - £25


Please note that we pay all duties and taxes.


palmer//harding has a 14 day return policy: any unwanted items must be shipped to us within 14 days of receipt by using the return label provided in your original shipment. We invite you to carefully read our return procedure as failure to comply could result in your order being returned to you without refund. Items bought between November 20th and Dec 22nd will have an extended returns period until the 10th of January

We are a small independent company and try to be as amicable and accommodating as possible with returns. Recently the cost of shipping has increased dramatically which has impacted our business. In order to avoid increasing prices in our garments we are now implementing a small fee for returns to help offset this increase in costs of shipping. This fee offsets only a small portion of the price of shipping and processing, but by doing so it means we are able to maintain our current quality and prices.

Current Season Items: Return shipping label for current seasons items (including any in promotional discounted full price such as Black Friday or newsletter/sign up discounts) is provided and free of charge.

Sale Items: For sale items up to 50% off we provide a return shipping label but charge a fee per order (not per item) according to the country being returned from to cover a portion of the shipping. This will be deducted from your final refund:

UK: £5, EU £15, Rest of World £25

Finale Reduction items: For “final reduction” sale items totalling over 50%  (including any additional EXTRA 10%, EXTRA 15%, EXTRA 20%, EXTRA 25% or EXTRA 30% off promotions) A return shipping label is provided but we will deduct the full cost of shipping & packaging from your refund. The cost of return shipping for international orders will vary based on country and distance to our warehouse:

  • UK - £15
  • EU - £30
  • North America - £35
  • Middle East - £45
  • Far East and Australia - £60
  • All other countries - £40

If you have concerns or questions about the sizing or measurements of your order please email or speak to us in the chat box to help find the correct size prior to shipping. 

Carbon-neutral shipping with Shopify Planet
Carbon-neutral shipping on all orders
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Processing times

All orders placed before 12pm (weekdays) will be processed on the same day.

Do I have to pay import duty and VAT charges?

No - we cover all duties and taxes.

Do I have to pay for returns?

For current season items (pre-fall and fall), returns are free.

There is a small processing charge for Archive Sale items that are up to 50% off.

For Archive Sale items above 50% off, we deduct a shipping fee from your return.

For details of the returns and exchange process, please click here.

Delivered by DHL

Once your item haas shipped, You will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and estimated delivery date/time.

If the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery. Giving you maximum flexibility and greater control over your shipment.

Have a question?

Please complete the form below or chat to us instantly using the chat widget in the bottom right of your screen.

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